Shipping Policy
Semsem currently delivers orders within Jordan and also offers international shipping to selected countries.
Delivery Coverage
- Domestic Shipping (Jordan): Semsem delivers orders across Jordan.
- International Shipping: Available to selected destinations. Shipping fees, delivery timelines, and customs depend on destination.
Shipping Fees
- 2.00 JOD for orders under 35.00 JOD
- Free shipping for orders above 35.00 JOD
Shipping & Handling Overview
Processing Time
Orders are processed within 0 to 0 business days (Monday to Saturday). Products are prepared and packaged immediately.
Delivery & Transit Time
Delivery takes 1 to 3 business days depending on your location in Jordan.
Estimated Total Delivery Time
Total delivery time is 1 to 3 business days (Monday to Saturday), including processing and shipping.
Order Cut-Off Time: GMT+03:00 (Amman)
Order Processing
Orders are processed after confirmation. Customers will be contacted if additional information is required or delays occur.
Payment Methods
- Cash on Delivery (COD) — Jordan only
- CliQ — Jordan only
- Visa & Mastercard — local & international
Available payment options are shown during checkout.
Customs, Duties, and Taxes
International customers are responsible for customs duties and taxes unless stated otherwise.
Failed or Delayed Deliveries
If delivery fails, our support team will contact you to arrange re-delivery.
Contact Information
- Email: [email protected]
- Phone/WhatsApp: +962 779326361
- Location: 29, Palestine St. Madaba, Jordan
